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FAQs

FREQUENTLY ASKED QUESTIONS

What is online interior design?

Online Interior Design is an affordable, efficient and easy way to work with an expert designer for your home decor and styling.

How does it work?

It is very easy! Once you purchase your design package, You will do a quick questionnaire on your space, style and budget.

Upload a few pictures, and provide us with your inspiration from Pinterest, Instagram, Houzz, or magazines.

Once you have completed your questionnaire, You will receive your free consultation call to discus with your designer. Design concepts would be sent to you for your approval.

Once your designer has received your feedback, they will complete your final room design within 3-5 business days.

How much does it cost?

We offer affordable Interior Design with 3 tier pricing structure starting at £149 .

Please see our prices 

How long will it take ?

Depending on the package and complexity of your design. We would have your design concept between 3 – 5 working days. On average, the design process from concept to approval and then visualisation takes  7-10 working days

What happens if I don't like my design?

We listen to our clients during the initial consultation. We design according to your style preferences and budget.

Your Interior designer will revise your design if you are not satisfied. Please contact us 

Will my designer stay within my budget?

Yes, our designers keep your budget in mind when selecting furniture and accessories for your home interior project.

Can House Designer work with my existing furniture?

Yes! Of course you can. We ask if you have furniture you would like to keep in your project . Please be sure to share photos of the existing furniture you would like to keep

When should I use House Designer?

You can use House Designer whenever you need interior design help for your home. We’re here whether you have a quick design question, or want a whole room designed. No matter what your design needs are, we have a service to fit them.

Can you recommend tradesmen for my project?

We may be able to help. Please contact us 

Do I need a site visit?

No, with our online interior design process you do not need an actual site visit. In some cases, during your consultation we may require a video call (‘virtual’ tour ) to discuss your project with your designer.

We also offer a bespoke consultation Home visits for homeowners based in London

Can I use House Designer if I don’t live in the UK?

We can offer online interior design and consultancy services for clients worldwide. The products we recommend are mainly UK suppliers, many of whom do ship but there will be additional shipping charges.

Please let us know your location during your consultation and we would recommend furniture suppliers within your country.

I have an interior design project abroad, Can you help?

We’d love to help. With our online interior design solution, we can offer design services to anyone in any location.

Is there a minimum spend on furniture that I must commit to?

There is no minimum spend. Your interior designer would work within your budget to create a stylish home decor for your project. You can set your furniture/accessories budget for your room wherever you feel comfortable.

Can you design off an architect's floor plan & drawings?

Yes we can do your interior design for your new build or existing property off an architect’s drawings or floor plans. We are able to used to measurements to render a 3D visual of what your new room will look like.

Shopping Service

What is personal shopping service?

Our personal shopping service offers a truly bespoke and personalised experience saving you time and money. Our design team can assist you with almost anything you require for your home.

We do not markup any item(s) we find for you and you are not obligated to purchase. In most cases, we pass our trade discounts for you, helping you save money.

How do I use your personal shopping service?

After you have purchased our personal shopping service, you will be contacted by our team to find out what you need help with.

We have sourced your furniture or home decor item(s), We’ll issue you an invoice including delivery (no hidden charges)

Once payment has been made, House Designer will your order and schedule a delivery to suit you.

Is there a minimum spend?

No, there is no minimum spend. You set your budget and we find the best deals for you.

What payments do you accept?

We accept payments by VISA, MasterCard, American Express and Payapal. Our prices are displayed in British Pounds (£) and all payments are processed in GBP (£)