Trade Order Agreement 

By issuing payment for the Trade order (Products), the Client agrees to abide by this Agreement and acknowledges that the Terms and Conditions exclusively govern the transaction. No other terms, including those on the Client’s purchase order, shall supersede this Agreement. House Designer retains the right to place orders on hold, postpone shipping, cease performance, or reject orders for various reasons, including breaches of this Agreement or inadequate credit.

Delivery

  • Delivery to the carrier is considered delivery to the Client.
  • House Designer is not responsible for supplier lead times.
  • House Designer is not liable for claims or damages resulting from delivery delays or failures due to Force Majeure events.

Inspection of Goods

  • Clients are responsible for inspecting items upon receipt.
  • House Designer assumes no liability for incorrect furniture ordered from third-party suppliers.

Damaged Goods

  • Title passes to the Client upon shipment.
  • Clients must notify House Designer within 72 hours of delivery if there are issues.
  • Clients designate House Designer as their agent for contacting the manufacturer regarding refunds, repairs, or replacements.

Returns & Refunds

  • Clients agree to suppliers’ return policies.
  • Some bespoke or made-to-order items may not be eligible for returns.

Payment

  • Clients agree to pay fees outlined in House Designer’s purchase order in GBP.

Other Items

  • The parties are independent contractors.
  • Failure to exercise a right or remedy does not constitute a waiver.
  • The terms and conditions of this Agreement and/or any purchase order accepted by the Client may not be cancelled or altered unless expressly agreed upon in a written document that expressly addresses the cancelled or altered term and is signed by House Designer.

The Agreement is governed by the laws of England, and both parties submit to the exclusive jurisdiction of the courts of England and Wales.

Last updated: 26th June 2023.